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Customer Engagement Specialist

Closing on: Jul 2, 2022

VACANCY: Customer Engagement Specialist

JOB DESCRIPTION:

INGO ARMENIA ICJSC is looking for motivated, hard-working candidates for the position of customer engagement specialist.

 

MISSON:

  • To analyze the lifestyles and habits of healthy, successful and dynamic people and their family members, to identify potential threats and risks, and to develop and provide a plan to neutralize or mitigate their effects.
  • To make the customers’ lives safer, more secure, favorable and predictable, by providing them with free time and potential to have a creative and enjoyable life

 

JOB RESPONSIBILITIES:

  • To have expert level of knowledge in the offered products
  • To identify the citizens that need the offered services
  • To get in touch with the customers, and create an atmosphere of mutual understanding
  • To professionally convey the vision of potential risks to the customer, and offer a solution with the help of your toolkit (products)

 

TARGET RESULTS:

  • To ensure the implementation of monthly sales plan
  • To ensure 20% annual growth, according to the indicators of the contracts signed during the meetings
  • To achieve an 80% and higher rate of renewal of existing customer contracts
  • To ensure payment of all contracts in correct amounts in a timely manner
  • To ensure 85% and higher rate of professional knowledge in the frequently conducted tests

 

QUALIFICATIONS:

  • Flexibility
  • Stress tolerance
  • Listening skills
  • Communication skills
  • Motivation
  • Ability and willingness to learn quickly
  • Basic knowledge of MS Excel
  • Knowledge of 2 languages (Armenian is mandatory)

 

ADMISSIONS PROCEDURE:

  • Application submission
  • Taking a test of mathematics and logic, language knowledge
  • Interview
  • Taking a test after the training

 

WORKING CONDITIONS:

  • Young, growing team
  • Location in the center of the city
  • Opportunity for rapid growth in accordance with the published rules
  • Atmosphere designed for personal growth
  • Medical insurance
  • Salary consisting of fixed and variable parts
  • 10% bonus, in the case of successfully finishing the plan

 

APPLICATION PROCEDURES:

Please send a CV to: hr@ingoarmenia.am. Please clearly mention “Customer Engagement Specialist” in the subject line of your e-mail.

Application deadline: July 02, 2022

 


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