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Call Centre Specialist

VACANCY: Call Centre Specialist

JOB DESCRIPTION:

INGO ARMENIA ICJSC is looking for a motivated, hard-working candidate for the position of Call Centre Specialist.

JOB RESPONSIBILITIES:

  • Registration of insurance accidents
  • Direct necessary actions of client during insurance accidents
  • Provide a direct connection to the client before expert`s arriving at the place of accident
  • Provide the necessary information about company services
  • Transfer calls to the appropriate specialist
  • Implementation of outgoing calls as required (Study of public opinion, The implementation of telephone sales)
  • Replace night shift specialists during vacations

REQUIRED QUALIFICATIONS:

  • Fast learning ability
  • Calm and stable character
  • Basic knowledge of computer programs
  • Fluent in Armenian language, good in Russian and English languages
  • Good manners
  • Emotional competence
  • Ability to handle stressful situations

APPLICATION PROCEDURES:

Please send a CV to hr@ingoarmenia.am.  Please clearly indicate “Call Centre Specialist” in the subject line of your e-mail. Only short-listed candidates will be contacted.

APPLICATION DEADLINE: 21․06․2024


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View our webpage: ingoarmenia.am

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